Support & Information
Shipping, returns, and the questions people actually ask.
Shipping
Free shipping across India. Orders are usually confirmed within a day. You'll hear from us at every step: confirmed, shipped, out for delivery, delivered.
Returns
Not the right fit? Send it back within our return window and we'll sort a refund or exchange without a fuss. Original condition, tags on, that's the only ask.
Frequently Asked Questions
So, wait, who actually makes these?
Straight answer: we design the range and choose the materials, and our production partners make the pieces to our specification. We check the batches before they ship. We don't run our own workshop and we won't pretend to.
Is this brand new? I haven't heard of you.
Yes, we're new. That's actually the fun part. You're one of the first people through the door.
Do you offer prescription lenses?
Our optical frames arrive with clear demo lenses so your own optician can fit your prescription. It's how most premium eyewear works, and it keeps things clean.
Are your sunglasses UV protected?
Yes. Every pair carries full UV400 protection.
Why don't you have a bigger range?
We could. We chose not to. A smaller range means we can look at every piece properly.
Tell me about the packaging.
Clean, protective, and considered. We design the packaging to deliver your frames safely, but we keep the main focus on the frames themselves.
What happens if something's wrong with my order?
Tell us. We'll fix it. That's a real answer, not a policy line.
Do you restock things that sell out?
Usually not. When a piece is done, we move on. If a shape becomes a favourite, we might bring it back in a different colour, but never on repeat.