Data Privacy & Protection

Privacy Policy

How we protect and handle your personal data

Effective from [date]. Last updated [date].

Clarté Club (“Clarté Club,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit clarte.club or make a purchase from us.

This Policy is published in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology Rules, 2011.

1. Information We Collect

Personal Information: Name, delivery address, billing address, phone number, email address, and order history provided when placing an order or creating an account.
Payment Information: Processed through RBI-compliant, encrypted payment gateways. We do not store your complete card details.
Technical Data: IP address, browser type, device metadata, operating system, and browsing activity collected via cookies to enhance performance.

2. Purpose of Data Processing

We process your data strictly for legitimate operational purposes, including:

Fulfilling orders, shipping packages, and processing eligible exchanges.
Sending order confirmations, tracking details, and support updates.
Improving site navigation, product catalog performance, and customer service.
Complying with statutory tax, accounting, and legal requirements under Indian law.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We share necessary data only with trusted service partners under strict confidentiality obligations:

Logistics and courier partners to fulfill delivery and reverse pickups.
RBI-regulated payment gateway providers for transaction processing.
Legal or government authorities when explicitly required under applicable law.

4. Your Rights Under DPDP Act, 2023

As a Data Principal, you have rights to:

Request a summary of your personal data collected and processed by us.
Seek correction, completion, or updating of inaccurate personal data.
Withdraw consent or request erasure of personal data where legal retention is not mandated.
Nominate an individual to exercise your rights in the event of incapacity.

5. Data Security & Retention

We maintain technical, administrative, and physical safeguards designed to protect personal data against unauthorized access, loss, or alteration. Data is retained only as long as necessary to fulfill operational purposes and statutory tax obligations.

6. Contact & Grievance Officer

If you have questions, data update requests, or privacy concerns, please contact our Grievance Officer:

Privacy & Grievance Officer

Clarté Club

Email: contact@clarte.club

We acknowledge grievances within 48 hours and resolve them within 30 days.